Cybersecurity Notice
At Hotel Font d'Argent Canillo, the safety and trust of our guests are our priority. For this reason, we work continuously to guarantee the security of our communications and the protection of the information you entrust to us.
In recent months, there has been an increase in phishing campaigns aimed at the tourism and hotel sector. This type of fraud consists of sending emails, SMS, calls, or messages that appear to come from a hotel establishment with the objective of obtaining personal data, bank details, or making fraudulent charges.
For this reason, we would like to remind you of some simple security recommendations.Â
Hotel Font d'Argent Canillo will never:
- Contact its guests via WhatsApp or SMS to request payments.
- Request urgent payments, bank transfers, or credit card details through unofficial channels.
- Request passwords, verification codes, or any other confidential information.
If you receive a suspicious communication:
- Do not reply to the message.
- Do not make any payments or provide personal or bank information.
- Do not access links or download attached files.
- Verify any request through our official contact channels.
- Inform us immediately of any attempted fraud or suspicious communication.
In these types of fraudulent campaigns, cybercriminals may use information related to your reservation, such as your name, dates of stay, or the name of the hotel, in order to make their communications appear authentic.
- Request urgent payments, bank transfers, or credit card details through unofficial channels.
- Request passwords, verification codes, or any other confidential information.
If you receive a suspicious communication:
- Do not reply to the message.
- Do not make any payments or provide personal or bank information.
- Do not access links or download attached files.
- Verify any request through our official contact channels.
- Inform us immediately of any attempted fraud or suspicious communication.
In these types of fraudulent campaigns, cybercriminals may use information related to your reservation, such as your name, dates of stay, or the name of the hotel, in order to make their communications appear authentic.
For this reason, we recommend that you always verify any request that raises doubts before taking any action.
If you receive a communication that appears to come from Hotel Font d'Argent Canillo and you have any suspicion about its authenticity, please contact us exclusively through our official channels.
Email:
Email:
Canillo Reception recepciocanillo@daguisa.com Â
We appreciate your trust and collaboration.
The Hotel Font d'Argent Canillo team
Choose between the city or the mountains
FIND US
FIND US
HOTEL FONT D’ARGENT CANILLO 4*
- in the heart of Canillo
- just 75 metres from the cable car access to Grandvalira